Last updated: December 1, 2024

1. Introduction

EXTRA SHOP GIFT ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

We collect several types of information from and about users of our website, including:

Personal Information

Data Type Purpose Legal Basis
Name and contact details Order processing and delivery Contract fulfillment
Email address Product delivery and communication Contract fulfillment
Payment information Transaction processing Contract fulfillment
Billing address Payment verification and receipts Legal obligation

Automatically Collected Information

We automatically collect certain information when you visit our website:

  • Log Data: IP address, browser type, pages visited, time spent
  • Cookies: Small data files stored on your device
  • Device Information: Device type, operating system, unique device identifiers

3. How We Use Your Information

We use the information we collect in the following ways:

  • To process your orders and deliver digital products
  • To communicate with you about your orders and account
  • To improve our website and user experience
  • To prevent fraud and enhance security
  • To comply with legal obligations and enforce our terms
  • To send marketing communications (with your consent)
Marketing Communications: We will only send you marketing emails if you have explicitly opted in. You can unsubscribe at any time using the link in our emails or by contacting us.

4. Data Sharing and Disclosure

We may share your information in the following situations:

Service Providers

We share information with third-party vendors who perform services on our behalf:

  • Payment processors (Stripe, PayPal)
  • Email delivery services
  • Analytics providers
  • Customer support platforms

Legal Requirements

We may disclose your information where required by law or if we believe disclosure is necessary to:

  • Comply with legal processes
  • Protect our rights or property
  • Prevent fraud or security issues
  • Protect the safety of our users or the public

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Our security measures include:

  • SSL encryption for all data transmissions
  • Regular security assessments and updates
  • Limited access to personal information on a need-to-know basis
  • Secure payment processing through PCI-compliant providers
Important: While we implement robust security measures, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

Our retention periods include:

  • Order information: 7 years for tax and legal purposes
  • Customer accounts: Until account deletion request
  • Marketing data: Until consent withdrawal
  • Website analytics: 26 months

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your personal data
  • Restriction: Request limitation of data processing
  • Portability: Request transfer of your data to another service
  • Objection: Object to certain types of processing
  • Withdraw Consent: Withdraw previously given consent

To exercise any of these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information.

Types of Cookies We Use

  • Essential Cookies: Necessary for website functionality
  • Performance Cookies: Help us understand how visitors interact with our website
  • Functionality Cookies: Remember your preferences and settings
  • Targeting Cookies: Used to deliver relevant advertisements

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

9. International Data Transfers

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

We ensure appropriate safeguards are in place when transferring your data internationally, including standard contractual clauses and adequacy decisions.

10. Children's Privacy

Our service is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16.

If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under 16 without verification of parental consent, we take steps to remove that information from our servers.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us:

Email: privacy@extrashopgifts.com

Data Protection Officer: dpo@extrashopgifts.com